What are your shipping terms?

What are the shipping terms?

Standard Delivery

All our deliveries are made to the front door or the entrance of the building, always on the ground floor.
This method ensures a secure delivery and simplifies the carrier’s handling of the shipment.

Difficult Access

If access to your address is restricted or complicated, it is important to let us know when placing your order.
Examples of such situations:

• Dirt road or narrow street,

• Street under construction,

• Access with time restrictions (specific opening hours, closed gate, etc.).

By letting us know in advance, we can plan ahead and adjust the delivery to ensure your order is delivered safely.

Alternative solutions

Depending on the situation, we offer various options:

• Delivery to a pickup location or sorting center,

• Delivery to the end of the street accessible to the carrier,

• Delivery by appointment to arrange a suitable time slot.

These alternatives are designed to ensure that your order arrives in the best possible condition and that you can pick it up without any problems.