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93 articles
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I want to buy an engine, a hull, or a turret—which one should I choose?
Published : 02/14/2025 | Categories : Aide au choix , Questions Techniques FAQFind the right motor, housing, or turret for your range hood with the help of the explanatory texts and online help available at Ventilsogood. Contact us for personalized advice.
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The warranty has expired, but my product is broken. Can you help me?
Published : 02/14/2025 | Categories : Frequently Asked Questions - FAQ , SAV - GarantieIs your product— Ventilsogood —out of warranty and not working? Our customer service team will help you identify the problem and order replacement parts quickly.
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Warranty Claim: What Should You Do?
Published : 02/14/2025 | Categories : Frequently Asked Questions - FAQ , SAV - GarantieIs your device malfunctioning and still under warranty? Contact our customer service department using the contact form. We'll respond within 2 hours to provide a quick diagnosis and a tailored [...]
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What is the product warranty?
Published : 02/14/2025 | Categories : Frequently Asked Questions - FAQ , SAV - GarantieAll of our equipment comes with a 1-year parts warranty from the invoice date. Contact our customer service department in the event of a breakdown for a quick diagnosis within 2 hours.
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Do you install my professional equipment?
Published : 02/14/2025 | Categories : Frequently Asked Questions - FAQ , SAV - GarantieVentilsogood does not perform the installation, but can put you in touch with local partners to install or maintain your commercial equipment.
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How to contact your technical support team for advice or service
Published : 02/14/2025 | Categories : Conseil Technique - Devis , Frequently Asked Questions - FAQOur technical support team at Ventilsogood provides remote assistance to help you identify malfunctions and advise you on which parts to replace quickly and efficiently.
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Do you offer a support service to diagnose range hood problems?
Published : 02/14/2025 | Categories : Conseil Technique - Devis , Frequently Asked Questions - FAQOur technical support team provides free remote assistance to help diagnose problems with your range hoods, even if they were not purchased from Ventilsogood.
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Do you carry replacement parts for the products you sell?
Published : 02/14/2025 | Categories : Conseil Technique - Devis , Frequently Asked Questions - FAQWe offer replacement parts for the products we sell, and have been working directly with our European partner manufacturers for over 10 years.