Do you offer a support service to diagnose range hood problems?

Free assistance with diagnosing commercial range hoods

A service available to everyone

At Ventilsogood, we offer a free remote support service to help you diagnose problems with your commercial range hoods, even if you didn’t purchase them from us.

Our customer service team will help you identify the issue and determine which parts need to be replaced, while guiding you toward the best solution for your equipment.

How to Get Technical Assistance

To take advantage of this service, please do not call us: you must send us a message using the“Contact”form available on our website.

In your message, please include:

  • Your order number (if you have one),

  • A detailed description of the problem,

  • And photos of the range hood or the affected equipment.

Our technicians will respond within 2 hours, Monday through Friday from 9 a.m. to 5 p.m., by phone or email, depending on the situation.