What can I find when I go to "My Account"?

What can I find when I go to “My Account”?

Your personal account Ventilsogood is designed to let you manage all your information and orders easily, quickly, and securely.
Here’s everything you can view there:

1. Your personal information

View and update your billing and shipping address information at any time. This ensures that your orders and administrative documents are delivered correctly.

2. Your quotes and orders

In the “Order History and Details” tab, you can access:

• your saved quotes,

• your past and pending orders,

• shipment tracking for your packages and pallets.

You can also download your invoices and credit memos directlyfrom your account.

3. Payment Security

No banking information is stored on our website.
All transactions are secure and take place directly between you and our partner bank, ensuring the complete confidentiality of your financial information.

4. Real-Time Tracking

You can track the status of your order at any time: in preparation, shipped, or delivered.
A tracking link is also sent via email upon shipment.

In summary

• Order and Delivery Tracking

• Quotes, invoices, and discount coupons available

• 100% secure payment information

• Manage your addresses and contact information

• Customer portal accessible 24/7